This was my first time ordering from WT and I'm impressed. The customer service and communication was top notch. Tina even delayed my order due to the weather. Of all the vendors I've shopped from, this was a first! The packaging was excellent and the water was still warm when it arrived. Although some of the corals look a little rough and still trying to open, a majority of them opened up instantly. The size of the frags are nice and not too small. I will definitely be placing another order soon.